Long Code Services
Your Dedicated Number. Your Direct Connection with Customers
Dedicated 10-digit Virtual Number
Two-Way Messaging with real conversation
No DLT & TRAI Regulation Hassle
Easy API integration with CRM
Lead Capture Ready Service
Are you looking for a dedicated communication channel for your business?
Long code services in India give a virtual mobile number that can be used to send and receive SMS and have two-way communication with their customers. It is not like a short code or shared number. It is exclusive to your business to ensure consistent customer conversation, lead generation, support, and engagement.
Long code SMS services are perfect for businesses that want a more natural and interactive conversation flow. Unlike one-way bulk SMS, long code messaging allows customers to reply directly to the same number, making conversations more personal, trusted, and convenient.
At ValueOne Ai, we provide real-time interactive messaging options through long code services. Whether you want to capture leads through missed calls or run interactive campaigns, we provide the right solution for your business. With flexibility, reliability, and instant deployment, our long code services make business communication simple and effective. Plus, no DLT template restrictions; you can send free-form messages instantly with long code services.
What are Long Code Services? Advantages of Long Code Services In India
Long code services provide a 10-digit virtual mobile number to send and receive SMS on a large scale. It is not like promotional and transactional SMS routes that are based on shared sender IDs. It is a private and two-way communication channel provided to the business. It is highly used for customer support, lead generation, feedback collection, appointment reminders, and many other services.
With long code services, you will have a dedicated and shared local number where customers can reply and send messages, which you will receive on a web-based dashboard or API. This system allows free-form messaging for faster deployment.
Advantages of Long Code Services:
- Your own 10-digit number, dedicated business identity.
- Trust and brand recognition among customers
- Two-way SMS to enable real conversation
- No DLT template approval required, send free-form messages
- Capture leads through missed calls and keywords
- Multiple long codes available for high volume or multi-location
- Monthly long code rental is affordable with pay-per-message pricing
- Always-on service for customer inquiries and support
Types of Long Code Services
At ValueOne, we offer the following types of long code services in India-
A dedicated long code consists of a single 10-digit number used exclusively by your business for SMS communication.
Benefit: Builds brand identity and trust, and facilitates two-way communication with customers.
A shared long code, also called a Virtual Mobile Number (VMN), is a number shared by multiple campaigns or users, typically using keywords for management.
Benefit: Inexpensive to set up, easy to manage multiple campaigns, and useful for lead generation or response tracking.
A2P 10DLC is a carrier-approved 10-digit local number for business messaging, optimised for compliant high-volume SMS messaging.
Benefit: Increases deliverability, speeds up sending, uses a trusted local number for messaging, and supports alerts, OTPs, and other campaigns.
Toll-free texting enables businesses to send and receive SMS on toll-free numbers like 800, 888, or 877.
Benefit: Fosters high brand credibility, covers wide geographical areas, and helps with brand recall. Toll-free numbers can be used for SMS/MMS and customer interactions.
Long Code Message Features
Feature | Details |
DND Numbers | Allowed (with opt-in) |
DND Allowed | Yes |
Developer API | Yes |
Free API Kit | Yes |
Sender ID | Dedicated 10-Digit Virtual Number / Toll-Free Number |
SMS Gateway | Dedicated Carrier Route with High Deliverability |
Delivery Time | Instant – real-time delivery |
Bulk Campaigns | Limited – best for two-way conversations and lead generation |
Contact Segmentation | Not applicable – each number is dedicated |
Offer / Sale Messaging | Yes – with interactive replies |
Campaign Scheduling | Yes – for outbound messages |
Short URL Integration | Yes – track clicks and engagement |
Unicode Support | Yes – regional language support |
DLT Compliance | Not Required – free-form messaging without template approval |
Opt-In Based Sending | Yes – for two-way communication |
Best Use Cases | Lead generation, missed call campaigns, customer support, two-way SMS, OTP (select setups) |
Setup Cost | Monthly Rental + Pay as You Go for messages |
Support | 24×7 Technical Support |
Why Choose ValueOne AI for Long Code Services in India?
- Expertise: We have been in the business since 2005. That means we understand what works and what doesn’t when it comes to reliable communication.
- Webhook Integration: Connect your sms services with your CRM, website, or application easily. No need to worry about any complex setup. Just smooth and seamless integration.
- Lead Capture Ready: Ideal for missed call campaigns and keyword responses. With our help, whenever a customer contacts you, you can capture that lead right away.
- Scalable Solutions: Need more than one number? No problem. Get multiple long codes for different locations, teams, and campaigns. So, you can scale your services as your business grows.
- Real-Time Dashboard: Get all the insights you need in one single place. Monitor all incoming messages, customer responses, and campaign performance in real-time. So, you always know what’s working.
- Flexible Pricing: Pay only what your business needs. Our services offer affordable monthly rentals and pay-as-you-go pricing for messages. No hidden costs.
- 24/7 Technical Support: Our technical support team is available round the clock. Whether you need help with setup, integration, or troubleshooting, just give us a call or message.
- One-Stop Communication Hub: Get long code services along with SMS, voice, email, and WhatsApp all under one platform. Simple, seamless, and stress-free.
Frequently Asked Questions
Long code service is a 10-digit number that is used for two-way communication, whereas a short code is a shorter 5 to 6-digit number used for high-volume broadcasting. Long code gives a more personalised and cost-effective solution, whereas short codes are faster for mass campaigns. The choice depends on your business requirement.
Yes. Long code services are widely used for two-way SMS in India. It is ideal because customers can reply to your business number for any kind of support, confirmation, information, etc. It gives more credibility to your brand.
No, DLT registration is not required for long code services. It works outside the DLT framework. It allows free-form messaging without template approval. However, content must comply with TRAI guidelines.
Yes, customers can reply to a long code number. It is like a dedicated virtual number where customers can reply with keywords or questions, and their queries are reflected on your web-based dashboard or API.
Long code is ideal for customer support teams, clinics, schools, logistics companies, sales teams, dealers, and businesses. It is perfect for those who want interactive SMS communication with their customers.
Yes, you can use long code for lead generation through ads, landing pages, and official campaigns.
Yes, long code is better than bulk SMS because long code gives two-way communication and personalised messaging options, whereas bulk SMS is just used for broadcasting messages or notifications.
Yes, you can use long code for OTP communication in some setups, but it is not widely used for it.